Onboarding
What we will ask you for, published in advance.
Due diligence is quicker when nobody is guessing. This is the file we build before a first trade.
The file
Requirements vary with the entity and the corridor, and a higher-risk route means more. Nothing here is unusual — it is the standard file any regulated counterparty will ask you for.
The entity
Certificate of incorporation, trade or mining licence, memorandum and articles, registered address, and evidence the entity is in good standing.
Ownership
Ownership structure to ultimate beneficial owners, with identification for every natural person holding 10 percent or more. We apply 10 percent as our own threshold — it is stricter than we are obliged to apply, and it removes the argument.
The people
Identification and proof of address for directors, authorised signatories and the individuals who will deal with the desk, with evidence of their authority to bind the entity.
Banking
Bank details in the entity's own name, a bank reference, and confirmation that settlement will be bank-to-bank between the parties to the trade.
Source of goods
Where the metal comes from and the chain that proves it. The suppliers page lists what usually evidences it.
Compliance posture
Your AML policy and the name of your compliance officer or MLRO, plus any accreditation or audit you hold. If you do not have a policy yet, say so. We will tell you what one needs to contain.
How it runs
- Screening
- The entity, its owners and its directors are screened before anyone reads the file.
- Review
- A named person reviews the file. Where something is missing we tell you exactly what and why, in one message.
- Outcome
- Approved, approved with conditions, or declined. If we decline, we say so, and we say as much about why as we are allowed to. We do not go quiet.
- Periodic review
- An onboarded relationship is reviewed on a schedule and when something material changes: ownership, corridor, pattern or volume.
- Your file on us
- Ask, and you get our licence, our ownership, our compliance policy and the name of our compliance contact. We expect you to ask.
Sending documents
Sending documents
There is no upload on this website, deliberately. Identity documents and bank references should not pass through a marketing site. Make an enquiry first; once we have confirmed there is a trade worth doing, we will tell you where to send the file and how.
The trade comes first.
Make the enquiry. The file comes after.